Standardized reports must be a maximum of three pages, include SIMAM backup/update data and SIGLUS synchronization data, and shared through email or WhatsApp within the DPM (supervisors) and Health Provincial Directorate no later than three days after the visit.Supervisors and supervisees have the flexibility to communicate, share information, and extract data using TeamViewer, UltraViewer, Microsoft Teams, WhatsApp, VideoCall, and/or a normal phone call.Remote supportive supervision must be conducted by any DPM technician, with the direct support of the GHSC-PSM advisor, visiting at least eight health units in the same district per month.In May 2020, it was piloted at 24 sites in Maputo, Nacarôa (Nampula province), and Nhamatanda (Sofala province). In April 2020, the remote supportive supervision model was tested and improved in Maputo.The project held remote training for logistics professionals from health units and DPMs on the use of remote collaboration tools (TeamViewer, UltraViewer, Microsoft Teams, and others) to facilitate data review and to develop action items and implementation plans.With several goals - 1) provide technical assistance 2) improve pharmaceutical commodity management support 3) ensure adequate supply of products for HIV/AIDS tuberculosis maternal, newborn and child health family planning and nutrition and 4) reduce waste - the supervisors focused on updating and synchronizing data from the national health commodity logistics information systems and electronic logistics management information systems, SIMAM and SIGLUS, respectively. It is carried out in a respectful and non-authoritarian way with a focus on using supervisory visits to improve knowledge and skills of health staff.īeginning in provinces with reported COVID-19 cases - Maputo, Cabo Delgado, and Nampula - Provincial Medical Store (DPM) managers in Mozambique remotely supervised supply chain professionals at 24 sites in three districts with oversight from GHSC-PSM’s provincial advisors.
Supportive supervision is a process of helping staff to continuously improve their own work performance.
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